February 26, 2024 • Episode 04

Growing Fans & Franchisees with Don Fox, Former Chairman & CEO of Firehouse Subs - Part 1

Don Fox, former Chairman and CEO, talks with Jenifer Harmon about the calculated growth he lead for Firehouse Subs culminating in 1200+ locations and a $1B sales to Restaurant Brands International (RBI). The discussion focuses on his start with the concept in 2003, the importance of respecting the franchisees, the complexities of competition, and what he feels like is the biggest challenge in the restaurant industry...the current business model. These two episodes are packed with actionable strategies and how to generate incredible returns for all stakeholders.